Privacy Policy

1Information We Collect

When you contact Jalaram Auto or submit an enquiry through our website, we may collect information such as:

• Your name.
• Phone number.
• Email address.
• Vehicle make and model.
• Details about your service or repair requirements.
• Information included in your enquiry or message.

We may also collect basic information about how visitors use our website, where this information is collected through website technologies or analytics tools.

2How We Use Your Information

We may use the information you provide to:

• Respond to your enquiries.
• Contact you about your vehicle or requested service.
• Provide service or repair quotes.
• Arrange bookings or appointments.
• Discuss repairs, servicing or other automotive requirements.
• Provide WINZ-related repair quotations where requested.
• Improve our website and customer experience.
• Meet applicable legal or administrative requirements.

We will only use your information for purposes that are reasonably related to your interaction with Jalaram Auto.

3How We Protect Your Information

Jalaram Auto takes reasonable steps to protect personal information from unauthorised access, loss, misuse or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

4Sharing Your Information

We will not sell your personal information.

We may share information where reasonably necessary to provide a requested service, operate our website, meet legal requirements or protect our rights.

Where third-party services are used on the website, those providers may process information in accordance with their own privacy policies.

5Website Forms

Information submitted through our website forms may be used to respond to your enquiry and provide the requested service or quotation.

Please avoid submitting sensitive personal information that is not necessary for your enquiry.

6Cookies And Website Analytics

Our website may use cookies or similar technologies to help with website functionality, understand how visitors use the website and improve the user experience.

The specific cookies and analytics services used on the website may change over time.

You can manage or restrict cookies through your browser settings. Some website functions may not work as intended if certain cookies are disabled.

7How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records or where required by law.

The specific retention period may depend on the type of information and the reason it was collected.

8Accessing Or Correcting Your Information

You may contact Jalaram Auto if you would like to ask about personal information we hold about you or request that inaccurate information be corrected.

We may need to confirm your identity before providing or changing personal information.

9Third-Party Websites

Our website may contain links to external websites or services.

Jalaram Auto is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any external website you visit.

10Children's Privacy

Our website is intended for general audiences and is not specifically directed towards children.

We do not knowingly request unnecessary personal information from children.

11Changes To This Privacy Policy

We may update this Privacy Policy when our website, services or privacy practices change.

The latest version will be published on this page with the relevant update date.