Terms & Conditions
These Terms & Conditions apply to the use of the Jalaram Auto website and to enquiries, bookings, quotations and automotive services provided by Jalaram Auto.
By using this website or engaging Jalaram Auto for services, you agree to these terms where applicable.
1Services
Jalaram Auto provides automotive services including vehicle servicing, mechanical repairs, hybrid services, auto electrical work, air conditioning, tyres, WOF-related support and other automotive services.
The exact work required depends on the vehicle, its condition and the issue identified.
2Quotes And Pricing
Prices displayed on the website are starting prices unless specifically stated otherwise.
A starting price does not necessarily represent the final cost of a service or repair. The final price may depend on:
- Vehicle make and model.
- Parts required.
- The condition of the vehicle.
- Additional faults identified during an inspection.
- Additional work requested or approved by the customer.
Where additional work is identified, Jalaram Auto will discuss the requirements and pricing before proceeding where appropriate.
All prices should be understood according to the GST wording displayed with the relevant service.
3Booking And Appointments
A booking or enquiry does not automatically mean that all requested work has been approved.
Jalaram Auto may need to inspect or assess a vehicle before confirming the work required and the applicable price.
Customers should provide accurate vehicle information and explain any known problems, warning lights or relevant service history.
4Approval Of Additional Work
Where an inspection identifies additional work, the customer may be asked to approve that work before it is carried out.
Customers should ask questions about any proposed repair or service if they are unsure what is included.
5Vehicle Condition
Customers should provide accurate information about known faults, previous repairs and relevant vehicle history where reasonably possible.
Additional faults or underlying problems may become apparent during servicing, diagnosis or repair.
Where this happens, Jalaram Auto may explain the issue and discuss the available options.
6Parts And Components
Replacement parts may be required depending on the service or repair.
The type and availability of parts can vary according to the vehicle, manufacturer, model and repair required.
Where the use of a particular part or component is important to the customer's requirements, this should be discussed before the work is approved.
7Customer Responsibilities
Customers are responsible for:
- Providing accurate vehicle and contact information.
- Informing Jalaram Auto of relevant known faults or concerns.
- Following reasonable instructions relating to the vehicle after service or repair.
- Paying amounts properly due for services or products supplied.
8Consumer Rights
Nothing in these Terms & Conditions is intended to exclude, restrict or override rights that cannot legally be excluded.
For consumers, services supplied by Jalaram Auto are subject to the Consumer Guarantees Act 1993 where that Act applies.
The Act provides guarantees relating to services, including reasonable care and skill, fitness for a particular purpose, reasonable time where no timeframe has been agreed, and a reasonable price where no price has been agreed.
Where a service does not meet an applicable guarantee, consumers may have rights to a remedy under the Act.
9Pricing And Advertising
Jalaram Auto aims to ensure that prices, service descriptions and other information published on the website are accurate.
Website prices may change and should be confirmed when making a booking or requesting a quote.
The Fair Trading Act 1986 prohibits businesses from misleading consumers about goods or services, including price, quality and other important information.
10Website Information
The information on this website is provided for general information about Jalaram Auto's services.
Service availability, pricing and inclusions may change.
If information on the website differs from a specific quotation or agreed service, the applicable quotation or agreement should be confirmed with Jalaram Auto.
11Website Use
You agree to use this website lawfully and not to:
- Attempt to gain unauthorised access to the website or its systems.
- Interfere with the operation of the website.
- Submit false or misleading information.
- Use website content for unlawful purposes.
Jalaram Auto may update website content when services, pricing or other information changes.
12Third-Party Links
The website may contain links to third-party websites or services.
Jalaram Auto is not responsible for the content, availability or privacy practices of external websites.
13Privacy
Personal information submitted through the website is handled in accordance with Jalaram Auto's Privacy Policy and applicable New Zealand privacy requirements.
Please see the Privacy Policy for information about how personal information is collected, used and protected.
14Changes To These Terms
Jalaram Auto may update these Terms & Conditions when its website, services or business practices change.
The latest version will be published on this page with the relevant update date.
15Contact Jalaram Auto
For questions about these Terms & Conditions, contact Jalaram Auto before booking or approving work.